More competition is needed in the broadband market in the Arab world, where prices are too expensive, the chief executive of telecom firm Du said.Osman Sultan said broadband pricing in Arabic countries needed to fall to match the cost of the service in the US and Europe.
“More competition means a more dynamic environment this is for sure,” he said.
“We (Du) price broadband but if you look at it from the point of view of an evolutionary framework, you need to have a proper evolution of broadband. Today if you want to buy broadband, as opposed to the US and Europe, it is still expensive in the Arab world.
“Here you have two operators in the UAE but you can’t say today the competition is playing fully in the broadband market.”
He said there were ongoing discussions between the Telecommunications Regulatory Authority (TRA) and the UAE’s other telecommunications operator, Etisalat, to see if Du could use its competitor’s existing broadband infrastructure to operate in other emirates outside Dubai.
“In the UAE we have infrastructure, we can’t say the same elsewhere in the other Arab world. This (the infrastructure) is needed if you want to get the broadband take-up as in other countries." he said.
Broadband consumers in the US pay an average of $16 per megabit per second of download speed, much lower than the $46 average in the Middle East and Africa, according to UK analyst firm Point Topic.
In Western Europe consumers pay an average of $6.23 per megabit per second of download speed.
Sultan was speaking at a panel discussion on the future of the internet in the Gulf hosted by Tejari, the Middle East's largest business-to-business online marketplace for global emerging markets.
Following the meeting a five-point plan of action was put together that included building the Gulf’s ICT infrastructure, a long term goal to position Dubai as a global hub for multi cultural language, the importance of Arabic generated content, the need to foster a culture of entrepreneurship amongst the young and the importance of education and a unanimous need for an internet policy to protect the privacy, safety and rights of users.
User Comments (6 comments) 
Posted by Mirza Ansar Baig, Jubail, KSA on 19 November 2008 at 11:24 UAE time
Surely very well said..by Mr.Sultan
Three important things needs to be improved.
1) Price's needs to be improved.
2) Installation set up for new connection needs to be improved by etisalat.
when i was in Sharjah,UAE it took them almost 3 weeks and more to get the installation line connected.
3) After sales service needs to be improved also around GCC.
|With Best Regards to All,
Miirza.
Posted by Hasan, Dubai, UAE on 17 November 2008 at 00:27 UAE time
The article is very interesting and I believe that Mr Sultan has the correct strategy to bring the Middle East Broadband providers in line with the rest of the world. However, the comparison should have also included that in Japan 100Mbps is available. Furthermore, the price in Japan for broadband is lowest at $0.22 per megabit per second.
However, the above is based on fibre optics. So I believe the infrastructure should be planned for this capacity in the GCC communities. Alternatively, ADSL2+ technology should be in the roadmap until fibre optics is in place.
Posted by Stuart, Dubai, United Arab Emirates on 13 November 2008 at 11:08 UAE time
As a broadband customer of Du, I agree entirely with Mr. Sultan and as he is in a perfect position to resolve my expensive broadband costs in the region, I look forward to receiving a price cut from him....
Posted by Siraj Kuvakkattayil, Abu Dhabi, UAE on 13 November 2008 at 08:57 UAE time
Not only the Broadband charge but also all telecom charges are highest in UAE. Du made some what relax for UAE costumers. However ETISALAT squeezes the client. They are collecting billing by unit wise. At least they should change to second billing, which means charge for used time only.
Posted by Bharat Jashanmal on 13 November 2008 at 00:29 UAE time
My initial reaction was to post a sarcastic comment on broadband being too expensive in this region, however, I decided that if Osman Sultan was to take me seriously, my comment should be of an equally 'serious' nature!
Not only is broadband too expensive as he points out, but 'download speeds' (in all the GCC states) are, to be blunt, pathetic! And the plain and simple reason for that is 'protectionism'. There is 'no real competition' in any of the GCC States; and as long as this situation continues, any claims that Dubai (or indeed any other GCC state) makes about being 'THE centre of technology in the region', will not be taken seriously! Dubai claims in particular in this regard are, to be blunt once again, laughable!
Posted by UK, Dubai, UAE on 12 November 2008 at 10:38 UAE time
I can speak about UAE as I am a resident here. Not only the broadband, even the basic telecom tarrifs are way above normal rates in other countries. The so called competition between Du and Etisalat is a good joke, so the customer is paying the price.