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Year to remember

Management changes, mergers, office closures and new partnerships – there is never a dull moment in the Middle East IT channel

Inside Iran

The prospect of reduced exposure from the global banking sector and an enduring lack of vendor-led channel development activity would send most markets into meltdown, but for Iranian IT dealers it's all part of life in the region’s most testing channel.

Delivering the goods

With a strong and stable economy, Botswana is rapidly moving towards 100% mobile penetration rates. CommsMEA assesses the country’s telecom potential and challenges in the market.

Decision time for resellers

With difficult market conditions looking certain to prevail well into next year, resellers in the Middle East are invariably turning their attention to the steps they need to take to improve their chances of success, and in some cases survival

Crisis for Computer Street

Financial pressures have finally caught up with Computer Street, with at least three traders said to have fled the market. Given the business model of some resellers, it was an accident waiting to happen.

Fatal distraction

Channel development is an area that many vendors have worked tirelessly to improve - now it is vitally important for the market's future that those efforts don't take a backseat in the months ahead.

Weathering the storm

By the end of the year, the IT market will have a much better idea of how its prospects for 2009 are shaping up.

CA overhauls regional strategy for services

A lot has happened at the Middle East division of infrastructure management software firm CA this year. Now the company has revealed plans to fortify channel relations in the form of a modified services strategy.

Retailers face up to reality

Last week’s panel session at the RetailVision channel event in Dubai gave a fascinating insight into the psyche of Middle East IT retailers during the current challenging climate.

The science of paying a channel manager

It seems logical that channel managers are paid on their ability to increase partner sales volumes. But if this approach compromises reseller relations then perhaps it is time for vendors to explore alternative reward models.

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Columnist 

Andrew Seymour
Editor, Channel Middle East
Andrew's focus is the reseller and distribution channels in the region. Prior to joining Channel Middle East, he spent five years covering the European IT channel for a pan-regional publication in London.

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David Perry
Back in 1995, the first Voice over Internet Protocol (VoIP) calls were made between two PCs 

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